SUPPORT

Frequently Asked Questions

Where do I get Croc Escape Game?

For IOS, grab it on the Apple App Store.

For Android, from the Google Play Store.

Will it be coming to other markets?

Yes. Expect to see it on a range of international mobile app stores in late 2020.

There are no plans for a physical release at this time.

What's new in the latest update?

View the version history to see what's changed.

What are the system requirements?

IOS: iOS 11.0 Minimum and support for iPhone 8 and above

Android: Pie 9.0 Minimum

Device hardware requirements coming soon

What controls are supported for the game?

The game has device touch screen support only.

Do I need to manually save my game?

Nope! The game will auto-save as you play.

When you return, your progress will be preserved, but you will be back at the start, and any timers will be reset.

Can I stream this game?
Can I make money off those streams?

Yes, you can, and thanks for asking.

(But please note, we reserve the unlikely right to revoke that permission at any time.)

Can I make or sell fan art?

We love fan art, please hand-make wonderful art and share it with us! But if you want to sell your art, please read our policy on fan art.

Stuck and can't progress despite doing the correct thing?

Try closing and re-opening the app. This will set everything back to normal, but do NOT restart the game from settings, or you will lose all your saved data, achievements, or any items or in game currency you may have accumulated or purchased

If you do get stuck and can't progress due to a game issue, let us know! We hope to resolve in game issues as soon as possible.

How can I contact you?

For support issues and media inquiries e-mail click here for the contact page

And, most importantly, thank you for playing Croc Escape. It means a lot to us.